TECHNICIAN DASHBOARD · GITHUB PAGES DEMO

Service desk operations

Explore assignment, status, notes, resolution, similar incidents and operational analytics without a hosted backend.

Browser data ready

TRANSPARENT DEMO MODE

What you are seeing

This GitHub Pages dashboard runs with curated sample tickets plus tickets you create in the customer demo. Data is stored only in your browser. The repository contains the complete FastAPI/SQLAlchemy/PostgreSQL implementation, real ticket API, scikit-learn classifier, TF-IDF retrieval, Docker Compose and automated tests.

View backend code Architecture

Open tickets—Awaiting action

Critical tickets—Immediate review

Resolved today—Completed today

Avg resolution—Minutes

Resolution rate—Browser demo data

WORKLOAD

Tickets by category

PRIORITY

Tickets by priority

TREND

Tickets over time

Ticket	Issue	Category	Priority	Status	Assigned	Created